Customer Service in Retail

As prices and products become standardised across most sectors in the todays modern world, the only true competitive edge is customer service. This course is designed to make you think about the role you play in delivering customer service, as well as give you some practical tips to try.

People And Relationships

Customer Service in Retail

Course Overview:

As prices and products become standardised across most sectors in the todays modern world, the only true competitive edge is customer service. This course is designed to make you think about the role you play in delivering customer service, as well as give you some practical tips to try.

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Course Objectives

To learn how to provide good customer service
To learn different tips for good customer service specific to this area

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