5 Whys
Course Overview:
5 Whys is a brainstorming tool that asks increasingly granular why questions about a problem or process, seeking to understand the root cause or actual problem. This course will teach you how to use this tool effectively.
Watch the 4-minute demoCourse Objectives
To learn what the 5 Whys tool is
To understand when to use 5 Whys
To learn how to conduct a 5 Whys session
To learn how to create a Problem Statement
